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Elements and Performance Criteria

1. Develop and maintain a team
   • Work contributions or suggestions from team members are continually sought and encouraged
2. Contributions to team operations are acknowledged and suggestions are dealt with constructively
3. Team members' skills are used and developed according to organisational work requirements
4. Team members are consulted about implementing new organisational work practices
5. Communicate objectives and required standards
   • Team members are provided with up to date information about work task objectives and standards required by the organisation
6. Team members' understanding and application of work task objectives and organisational standards are monitored
7. Organisational standards and values relating to equal employment opportunity, antidiscrimination and workplace harassment are modelled and promoted to team members
8. Manage and improve performance of teams and individuals
   • Team development plans are based on identified strengths and weaknesses of team members
9. Regular and constructive feedback on all aspects of work performance is provided to individuals and the team
10. Performance is assessed and addressed, in accordance with organisational policies and procedures
11. Support and participate in development activities
    • Training needs of individuals and the team are identified and assessed, in accordance with organisational policies and procedures
12. Action plans to meet individual and team training and development needs are created, agreed with relevant personnel and are implemented
13. Training is provided to individuals and teams, in accordance with organisational requirements and standards to meet identified needs
14. Team members are encouraged and supported to attend training and to undertake other development opportunities
15. Coaching and mentoring are utilised to address identified needs as team and individual development tools
16. Provide leadership to individuals and teams
    • Team function and the goals of the organisation are communicated to the team
17. Participative decision making is used to develop, implement and review the work of the team and to allocate responsibilities
18. Opportunities are given to individuals and teams to develop new and innovative work practices and strategies
19. Delegation of tasks and activities to individuals and team members is undertaken, in accordance with organisational policies and procedures
20. Allocated tasks are within the competence of team members and are supported with appropriate authority, autonomy and training
21. Manage difficulties to achieve positive outcomes
    • Potential or actual conflict between team members or between self and other individuals is recognised and addressed, in accordance with organisational procedures
22. Difficulties in achieving organisational outcomes are identified, analysed and solutions are developed and communicated to appropriate personnel
23. Individuals experiencing difficulties which cannot be addressed within the team are referred to appropriate personnel, in accordance with organisational policies and procedures
24. Create and maintain conditions for productive work
    • Work environment is monitored to ensure it is maintained, in accordance with organisational standards
25. Improvements to the working environment are recommended and implemented, where possible
26. Workplace hazards are identified and managed to maintain safe working conditions

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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